SHIPPING & CUSTOMS
US ORDERS ARE CURRENTLY PAUSED DUE TO TARRIFS. I am working to open these up soon, thank you for your patience.
Orders are usually dispatched within ten days - often sooner - but can take up to two weeks during busy periods. The best way to keep up with timelines and what I'm up to is to follow my Instagram here @saltwater_design or sign up to the mailing list at the bottom of the page. You can message me if you need your order to be rushed and I will always try to help if I can!
Please be aware that countries outside the EU (including the UK) may be subject to customs charges which the customer is responsible for paying.
Orders are processed and sent from Lyon, France and shipping rates are as follows:
France | €4 | 1-2 business days |
EU/IE/UK | €7 | 5-10 business days |
US | €12 | 5-15 business days |
Rest of world | €12 | 10-20 business days |
These times are guidelines only and may be extended during holiday seasons.
I do not accept returns unless the item arrives damaged or incomplete. However if you have any issues please don't hesitate to contact me and I will try to help however I can!